A Pleased Customer and Happy Ending After A Roofing Nightmare!

by Nov 10, 2025

Home improvement projects can sometimes turn into unexpected challenges and that is exactly what happened to one homeowner in Portage Indiana. What started as a simple roof repair quickly turned into a full-blown roofing nightmare, revealing layers of problems hidden beneath the surface. Fortunately, a dedicated roofing contractor stepped in to turn things around, delivering a happy ending and a truly satisfied customer.

The Initial Roofing Problem

The homeowner initially noticed a leak in their bathroom, which prompted them to call a roofing contractor for an inspection. What the roofer discovered was alarming: not one, but two layers of shingles, indicating that there had not been a proper tear-off or decking inspection in decades. This improper installation led to trapped moisture, rotting plywood, and a range of other issues that compromised the roof's integrity.

Why Two Layers of Shingles is a Major Problem

Having two layers of shingles on your roof can lead to significant problems. The most critical is the lack of proper ventilation. Your attic needs to breathe to maintain a healthy environment, preventing moisture buildup and mold growth. Adding a second layer of shingles suffocates the attic space, leading to a host of problems that can compromise the entire structure.

Alamo Roofing: The Roofing Contractor That Saved the Day

Enter Alamo Roofing, a roofing contractor known for its professionalism and commitment to quality. Unlike the previous roofer who had cut corners, Alamo Roofing took a comprehensive approach to address the problem. They started by completely removing both layers of old shingles, exposing the extent of the damage underneath.

The team discovered that much of the plywood decking was rotted and needed replacement. They meticulously replaced the damaged wood, providing a solid foundation for the new roof. Recognizing the importance of proper ventilation, Alamo Roofing installed a ridge vent, which allows for optimal airflow and prevents moisture buildup.

A Roof Done Right: Quality Materials and Expert Installation

Alamo Roofing did not just fix the immediate problems; they also upgraded the roof with high-quality materials. They installed a single layer of GF HDZ Nanucket Gray shingles, known for their durability and aesthetic appeal. The homeowner also received a 50-year lifetime shingle warranty and a 10-year labor warranty from Alamo Roofing, providing peace of mind for years to come.

More Than Just a New Roof: Exceptional Service

What truly set Alamo Roofing apart from other roofers was its commitment to customer service. The homeowner praised their excellent communication throughout the project, which included regular updates via text, phone calls, and pictures. The entire roof replacement was completed in just one day and the team took extra care to clean up the property, so that no debris or nails were left behind.

Learn How A Roofing Nightmare is Corrected to Protect a Customer's Home

In this detailed and informative video, roofing contractors from Alamo Roofing uncover some serious destruction and deterioration under one customer's shingles. Fortunately, they had the skills and experience to make all the right repairs and then install a new roof, restoring the customer's home to its original condition! 

 

A Happy Ending Provided by Alamo Roofing

Thanks to Alamo Roofing, the homeowner in Portage Indiana went from a roofing nightmare to a dream come true. The new roof not only looks beautiful but also provides lasting protection and peace of mind. This story is a testament to the importance of choosing a reliable and experienced roofing contractor who prioritizes quality and customer satisfaction. If you are in need of a roofer in the Portage Indiana area, Alamo Roofing is a prime example of a company that delivers exceptional results!

Looking for A Great Roofing Contractor in Portage Indiana? 

Contact the Experienced Roofers at Alamo Roofing for All Your Needs!

Call 219-248-2194 to Schedule Services Today!

About the Author

  • Andy Huffman
    : Author

    At Alamo Roofing Contractors, we operate with good ethics and professional dependability. We take your roofing needs personally and our team of experts will ensure your roofing job gets done right.

    Our business is built on honesty, integrity, and quality work, and our relationship with our customers is what sets us apart from everyone else. We understand the importance of meeting with our clients face-to-face, listening to their concerns and questions.

    Alamo Roofing Contractors is committed to maintaining a clutter-free, professional worksite. We always work with minimal disruption to your business or home routine and we always clean up when we are finished. We take great pride in providing outstanding customer service and our goal is complete satisfaction for each and every customer.

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